Evri says sorry for UK parcel delivery delays

Parcel delivery giant Evri has apologised after customers across the country are still not receiving packages on time or at all.

The firm said that staff shortages, Royal Mail strikes and bad weather had contributed to the problems and it was working to sort them out.

In December, Labour MP Carolyn Harris accused the courier of causing "misery" to people in the run-up to Christmas.

Evri told the BBC the backlogs should be cleared "over the next few days".